Advanced Primary Care in North Carolina
We provide care wherever it’s needed — at care centers, patients’ homes, mobile health clinics, hospitals, skilled nursing facilities, and through telehealth.
Our multidisciplinary care teams go beyond treating physical symptoms to understand and address a patient’s emotional health, nutritional needs, financial concerns, and family relationships. That’s whole-person care, and it comes with a comprehensive and personalized care plan.
Clients will benefit from:
- Advanced Primary Care.
- Behavioral health assessments.
- Health education.
- Healthy Journey annual health assessments.
- Healthy Start™ assessment.
- In-house case management.
- Medication consultation and review.
- Nationally recognized disease management.
- Preventive care.
- Same-day and walk-in appointments at a care center.
Industry leading outcomes
Our whole-person approach results in industry-leading outcomes, including:1
- 20% fewer inpatient admissions compared to Medicare.
- 16% fewer hospital bed days compared to Medicare.
- 17% fewer readmissions compared to Medicare.
- 31% fewer hospital days for end-stage renal disease (ESRD) patients.
- 38% fewer hospital days for chronic obstructive pulmonary disease (COPD) patients.
Plans in North Carolina that include Carelon Health
Our Advanced Primary Care is available through several high-quality health plans:
- Alignment Health (AVA PPO)
- Alignment Health Platinum (HMO POS)
- Alignment Health NC Duals (HMS DSNP)
- Alignment Health Hearth & Diabetes (HMO CSNP)
- Alignment Health SmartHMO (HMO)
- Blue Medicare Essential Plus Plan
- Blue Medicare Essential Plan
- Blue Medicare Enhanced Plan
- Blue Medicare Choice Plan
- Blue Medicare Medical Only Plan
- Blue Medicare PPO Enhanced (PPO)
- Blue Medicare Freedom Plus Plan (PPO)
- Blue Medicare D-SNP Plan
Healthy Blue + Medicare (HMO D-SNP)
- FirstMedicare Direct SmartHMO
Healthy Blue
Original Medicare
TRICARE
Resources and Educational Tools
Educate your clients about Advanced Primary Care and their healthcare options with our library of resources, educational materials and digital tools.
Digital Broker Toolkit
These dynamic digital resources will help you educate your clients on Carelon Health's value and services. Viewable on your laptop, mobile device or tablet, you can grow your business faster with convenient access from anywhere!
Educational Library
Our new broker educational modules make it more convenient and accessible to learn about Carelon Health's primary care value and services. Now you can easily view informative clips narrated in a brief, but comprehensive way. All with the goal to provide you with the knowledge you seek to help support and advise your clients.
North Carolina Capabilities Brochure
Learn more about Carelon Health’s facilities and capabilities in North Carolina by downloading our brochure.
Book a tour
We encourage you to take a tour to learn more about our facilities, meet our staff and explore what it means to deliver patient-centered care.
Click below to get connected with our Community Relations team to schedule a tour today.
Care centers in North Carolina
Visit a care center to meet the care team, ask questions, and experience the Carelon Health difference.
Providers in North Carolina
Search our network of ~14K providers for a primary care doctor or specialist that’s just right for your client.
Our world-class net promoter score of 92 means our Advanced Primary Care leads to clients who are happier, healthier, and loyal.2
Broker relations
Derek Dickens
General Manager
Derek.Dickens@carelon.com
919-609-0850
Contact Derek whenever you have questions, need help with marketing materials, or want to schedule a care center tour or meet and greet for yourself or a client.
1 2022 Internal Data: Clinical Model of Care CY2022, Includes Risk Adjustment Factor.
2 2023 Carelon Health Net Promoter Score patient survey conducted by Service Management Group.
Register with us
Gain access to all the tools you need to offer your clients the kind of comprehensive and industry-leading Advanced Primary Care that has made Carelon Health a leading provider for more than 30 years.
