Our no-cost Healthy Start™ assessment creates a strong foundation for a personalized care plan.
Work with us
On January 1, 2024, CareMore Health and Aspire Health will become Carelon Health.
The name is the only thing that’s changing. There isn’t anything you need to do. You’ll still receive the same personalized care and service, from the same people, in the same places as you do now.
We’re the advanced primary care provider your clients have always wanted. Whether they’re trying to maintain their health or they need care for a serious, complex, or chronic condition, our multidisciplinary team helps people become the healthiest they can be. And when people are healthier, they’re not only happier, but loyal too.
Count on industry-leading outcomes
For more than 30 years, we’ve been a leader in providing whole-person care to patients with Medicare Advantage, Medicaid, and commercial health plans.
Nationally recognized disease management programs, evidence-based care, prevention programs, early intervention, and healthy living programs help people reach their health goals faster.
Advanced primary care by the numbers
96
net promoter score1
17% fewer
readmissions compared to Medicare3
16% fewer
hospital bed days compared to Medicare2
20% fewer
inpatient admissions compared to Medicare4
38% fewer
admissions for chronic heart failure, chronic obstructive pulmonary disease (COPD), and end-stage renal disease (ESRD) patients5
When and where patients need us
We add convenience for patients by providing care at the right time and in the right place. Patients and their multidisciplinary care team connect:
- At neighborhood care centers that offer same-day and walk-in appointments.
- Via telehealth for virtual visits.
- At one of our mobile health clinics.
- At the patient’s home, a nursing facility, or hospital.
What patients appreciate
The Carelon Health approach is compassionate, complete, and coordinated. Here are just some of the differences patients notice with our advanced primary care:
A Healthy Start assessment
More time
Appointments last 30 to 60 minutes, more than twice the national average, to ensure doctors and nurses have time to listen and patients have time to ask questions and get clear answers.
Value-based practices
Treatment plans are evidence based and recommended only when truly needed.
Integration and coordination
Doctors and clinicians on every care team communicate with each other, with other providers, and of course, directly with the patient or caregiver.
Meaningful relationships
Doctors and nurses take the time to listen and truly get to know each patient to create relationships that are often friendly, familiar, and empowering.
What our patients have to say
“Every doctor I’ve seen is very caring. It was a big change. They want to keep checking on you and keep you healthy. Before CareMore I was going downhill, and I know there’re a lot of people out there having the same kinds of problems. Hopefully they’ll come here because they’ll get help. CareMore is healthcare the way it should be.”
—Mary, Advanced Primary Care patient
“I’ve been with CareMore for about nine years. They monitor my diabetes. They respond to my calls over a medical issue and take care of it instantaneously. I’m not afraid to go to the doctor anymore. It’s just a really satisfying place to be.”
—Steven, Advanced Primary Care patient
“My quality of life was poor. I couldn't function. I was homebound and mostly bedridden. Finding CareMore was life changing because they really listened to what was going on with me. They helped find the diagnosis and the means to help me improve my life and get back on my feet.”
—Katherine, Advanced Primary Care patient
“My nurse practitioner made a tremendous difference in my life and in the quality of my life. That means a lot. I’m not treated like a number; I’m treated like a person. When I’m in need, I believe CareMore will always be there for me.”
—Jackie, Advanced Primary Care patient
“After my cancer diagnosis…the discomforts, the pain, my whole thought process, my memory…it's hard to describe. My nurse practitioner told me to call at any time no matter what it is — no matter how small or how big. And I can only imagine what it would've been like not to have had these guys.”
—Ron, Palliative Care patient
It is so helpful to be able to call when I need something or have a question. My fear factor drops way down. Your care has kept me out of the hospital.
—Trudy, Palliative Care patient
“CareMore was a life-changing experience for me, for the good. There’re no guarantees if I don't take care of myself, but I'm back to recovery. Every day's a better day.”
—Frank, Advanced Primary Care patient
“My nurse practitioner was terrific. She did everything and probably kept me out of the hospital a few times. It just changed everything. I felt better. I knew they’d be there. They gave me a magnet to put on my refrigerator and said to call anytime, seven days a week, around the clock.
—Margaret, Palliative Care patient
We’ll care for you, too
You’ll have the personal attention you want from our representatives, the information you need from the Broker resources page, and opportunities to engage with us through tours, doctor meet and greets, coffee hours, and social events.
If there’s a time when you or your clients need more support, just ask. We’re here to make your life easier.
1 2023 CareMore Health Net Promoter Score patient survey conducted by Service Management Group.
2-5 Internal data, includes Risk Adjustment Factor, 2022.
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Gain access to all the tools you need to offer your clients the kind of comprehensive and industry-leading advanced primary care that makes them happier, healthier, and loyal.
