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Your opinions, insights, and experiences are important, and we’d love to hear from you.
Please tell us about an experience you had with Carelon Health. It could be about an interaction with a doctor or nurse, a telehealth visit, or your healthcare journey. No matter what it may be, we’re all ears.
Submit a review today.
Get tips from the telehealth how-to guide
A telehealth appointment, or virtual visit, connects you with your doctor or nurse by internet or phone. It’s a good choice for those who:
- Live far away from care services.
- Have limitations with time, transportation, or physical mobility.
- Benefit from regular monitoring.
- Are receiving Palliative Care.
Learn the ins and outs of a telehealth visit with the telehealth how-to guide.
Manage your prescriptions more easily
You may be eligible to get your prescriptions in an extended day supply and with home delivery.
With extended day supply, you can get your medication in a 90- or 100-day supply, instead of the typical 30-day supply. That means fewer trips to the pharmacy and fewer copays.
With home delivery, your prescriptions can arrive safely and securely right to your door. Home delivery may also come with discounts.
To find out more about extended day supply and home delivery, call the member services number on the back of your health plan ID card.
Important resources
Advanced Primary Care patients
Access the patient portal and learn about the Carelon Health Nurse Advice Line, Healthy Start™, Healthy Journey, and vaccines.
Palliative Care patients
Our Palliative Care supports the physical, emotional, nutritional, and social needs of someone living with a serious illness or chronic condition. Learn about how and where we provide Palliative Care.
Find care
Advanced Primary Care patients can use the search tool to find Carelon Health doctors and care centers. You can also search for dialysis centers, hospitals, skilled nursing facilities, and urgent care locations.
Health education
Find helpful articles about wellness and what you can do to improve your whole health. There’s information on all kinds of topics — from how to avoid falls to ways to manage stress to the benefits of staying active.
What our patients have to say
“Every doctor I’ve seen is very caring. It was a big change. They want to keep checking on you and keep you healthy. Before Carelon Health I was going downhill, and I know there’re a lot of people out there having the same kinds of problems. Hopefully they’ll come here because they’ll get help. Carelon Health is healthcare the way it should be.”
—Mary, Advanced Primary Care patient
“I’ve been with Carelon Health for about nine years. They monitor my diabetes. They respond to my calls over a medical issue and take care of it instantaneously. I’m not afraid to go to the doctor anymore. It’s just a really satisfying place to be.”
—Steven, Advanced Primary Care patient
“It is wonderful to have home visits. It has relieved a lot of anxiety to know we can call whenever we need you.”
—Bob, Palliative Care patient
“My quality of life was poor. I couldn't function. I was homebound and mostly bedridden. Finding Carelon Health was life changing because they really listened to what was going on with me. They helped find the diagnosis and the means to help me improve my life and get back on my feet.”
—Katherine, Advanced Primary Care patient
“My nurse practitioner made a tremendous difference in my life and in the quality of my life. That means a lot. I’m not treated like a number; I’m treated like a person. When I’m in need, I believe Carelon Health will always be there for me.”
—Jackie, Advanced Primary Care patient
“After my cancer diagnosis…the discomforts, the pain, my whole thought process, my memory…it's hard to describe. My nurse practitioner told me to call at any time no matter what it is — no matter how small or how big. And I can only imagine what it would've been like not to have had these guys.”
—Ron, Palliative Care patient
“It is so helpful to be able to call when I need something or have a question. My fear factor drops way down. Your care has kept me out of the hospital. ”
—Trudy, Palliative Care patient
“My nurse practitioner was terrific. She did everything and probably kept me out of the hospital a few times. It just changed everything. I felt better. I knew they’d be there. They gave me a magnet to put on my refrigerator and said to call anytime, seven days a week, around the clock.”
—Margaret, Palliatve Care patient
“Carelon Health as a life-changing experience for me, for the good. There’re no guarantees if I don't take care of myself, but I'm back to recovery. Every day's a better day.”
—Frank
