Patients are at the center of care — right where they belong

Our doctors and nurses not only care for their patients, but they care about them too. They take the time to listen and truly get to know each patient. This kind of compassionate, whole-health approach leads to relationships that often become friendly, familiar, and comforting.

Whether patients are trying to maintain their health or need care for a serious, complex, or chronic condition, our Advanced Primary Care helps people become the healthiest they can be.

Discover how healthier happens

Who we treat

We provide care for people who are healthy and trying to stay that way, as well as those who want to improve a complex or chronic condition.

Where and when you need us

Whether you come to us or we come to you, we’ll ensure you receive the kind of care you expect.

States we serve

Advanced Primary Care is available in Arizona, California, Connecticut, Iowa, Nevada, North Carolina, Tennessee, Texas, Virginia, and Washington, D.C.

Become a patient

Join the more than 100,000 patients across the country who have improved their health with Advanced Primary Care.

Healthy Start is a great start

Every patient is encouraged to complete our no-cost Healthy Start™ assessment. It creates a strong foundation for a personalized care plan because it includes:

  • Full physical exam.  
  • On-site lab testing. 
  • Behavioral health review. 
  • Preventive care screenings. 
  • Balance assessment. 
  • Physical mobility evaluation. 
  • Medication review and consultation.

We’re where you need us

Access and availability matter. We add convenience for patients by providing care at the right time and in the right place.

Patients and their care teams connect:

  • At care centers in neighborhoods across the country that offer same-day and walk-in appointments.
  • Via telehealth for virtual visits.
  • At one of our mobile health clinics.
  • At the patient’s home, at a nursing facility, or at a hospital.

Manage your health with the Carelon Health Patient Portal and App

As a Carelon Health Advanced Primary Care patient, you have access to the Carelon Health Patient Portal and App.

Using our secure patient portal and app, you can:

  • Access your health records.
  • Schedule an appointment.
  • Request a prescription refill. 
  • Contact your Advanced Primary Care doctor or nurse.

Go to the patient portal.

Download the Carelon Health App:

Download on the App Store

Get it on Google Play

Care that’s focused on every need

Everyone’s healthcare needs are unique and multifaceted. It’s why we go beyond treating physical symptoms to understand and address a patient’s emotional health, nutritional needs, financial concerns, and family relationships. That’s whole-person care, and it comes with a comprehensive and personalized care plan.

Care plans that include nationally recognized disease prevention and management programs, evidence-based care, and healthy living programs help patients reach their health goals faster.

Integration and coordination are also part of every care plan. At Carelon Health, doctors and nurses communicate with each other, with other care providers, and of course, directly with the patient or caregiver. With everyone working together, care delivery becomes smooth, simple, and more effective.

Differences that make a big difference

When a patient receives care from a doctor or nurse who knows their name and takes time to get to know them, it’s priceless. It’s how our care team members like to work, and with every visit a patient will experience:

  • Appointments that last from 30 to 60 minutes — there’s no rush.
  • The opportunity to ask questions and get clear answers.
  • Clinicians who work as a team to coordinate care.
  • Treatment plans that are evidence based and follow best practices. 

We believe the road to getting healthier should be personalized, friendly, and effective. It’s why Carelon Health is the better way to feel better.

What our patients have to say 

Frequently asked questions

Carelon Health’s Advanced Primary Care is whole-person care. In addition to treating physical symptoms, we address the social, environmental, and behavioral health of every patient. Advanced Primary Care is personalized, comprehensive, and coordinated.

People who benefit from Advanced Primary Care include those who want to maintain or improve their health, as well as those with serious, complex, or chronic conditions such as arthritis, diabetes, cancer, heart disease, high blood pressure, and chronic kidney disease.

Yes. You may know us as CareMore or Aspire. We are the same people, in the same places, providing the same care services as always. Beginning January 1, 2024, we’ll be using our new name, Carelon Health.

To become an Advanced Primary Care patient, you need to be a Medicare or Medicaid plan member and enroll in a health plan that includes Carelon Health. In some states, Carelon Health is also available through group and private insurance plans. Get started by going to Become a patient.

To find a health plan that includes Carelon Health, go to States we serve.

Healthcare is personal — so are we.
Experience the difference.