Looking for Assistance?

Call our patient support line at 844.998.3753

Support is available 8 a.m to 5 p.m. local time.

After hours support for Advanced Primary Care patients will be directed to the Carelon Health Nurse Help Line

Are you a health plan member?

If you are a health plan member and have a question about your health plan, please call the number on the back of your ID card.

The form below is for Advanced Primary Care or Palliative Care inquiries. If you have an inquiry about a different service or program, you can find information on Carelon’s capabilities by visiting Carelon.com.

Let us know how we can assist you

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