
Carelon Health provides Advanced Primary Care to Tennessee patients in Shelby County.
Our whole-person approach results in industry-leading outcomes, including:1
- 20% fewer inpatient admissions compared to Medicare.
- 16% fewer hospital bed days compared to Medicare.
- 17% fewer readmissions compared to Medicare.
- 31% fewer hospital days for end-stage renal disease (ESRD) patients.
- 38% fewer hospital days for chronic obstructive pulmonary disease (COPD).
Our world-class net promoter score of 92 means our Advanced Primary Care leads to clients who are happier, healthier, and loyal.2
Plans in Tennessee that include Carelon Health
Our Advanced Primary Care is available through these high-quality health plans:
Medicaid plans in Tennessee
To find information about regulations, eligibility, and plans that include Carelon Health, visit the TennCare Medicaid website.
TennCare
- Charter EPO
- Charter HMO/HMO Plus
- Charter POS
- Choice EPO
- Choice Plus HMO
- Choice Plus POS
- Core EPO
- CORE HMO
- Heritage EPO
- Heritage HMO POS
- Heritage Plus POS, Heritage Primary Advantage & Heritage HMO
- Heritage Primary Advantage HMO & POS HMO
- Heritage Select Advanatage
- Heritage Select Advantage
- Heritage Select HMO & Heritage Select POS HMO
- Navigate EPO
- Navigate HMO/ HMO Plus
- Navigate POS
- NexusACO NR EPO
- NexusACO NR HMO
- NexusACO NR POS
- NexusACO OA POS
- NexusACO R EPO
- NexusACO R HMO
- NexusACO R POS
- NexusACO OA EPO
- NexusACO OA HMO
- Select EPO
- Select Plus HMO
- Select Plus POS
- UHC Core Choice Plus
- UHC DOCTORS PLAN EPO
- UHC DOCTORS PLAN PLUS HMO
- UHC DOCTORS PLAN PLUS POS
- UHC TennCare Medicaid LTC
- UHC TennCare Medicaid
- UHC TN CoverKids
- AARP Medicare Advantage Access from UHC TN-7 (PPO)
- AARP Medicare Advantage from UHC TC-0002 (HMO-POS)
- AARP Medicare Advantage from UHC TC-0003 (HMO-POS)
- AARP Medicare Advantage from UHC TN-0001 (PPO)
- AARP Medicare Advantage from UHC TN-0002 (PPO)
- AARP Medicare Advantage from UHC TN-0003 (HMO-POS)
- AARP Medicare Advantage from UHC TN-0004 (HMO-POS)
- AARP Medicare Advantage from UHC TN-0005 (HMO-POS)
- AARP Medicare Advantage from UHC TN-0006 (HMO-POS)
- AARP Medicare Advantage Giveback from UHC TC-4 (HMO-POS)
- AARP Medicare Advantage Patriot No Rx TC-MA01 (HMO-POS)
- UHC Complete Care Support TC-6 (HMO-POS C-SNP)
- UHC Complete Care TC-0005 (HMO-POS C-SNP)
- UHC Medicare Advantage TC-0001 (PPO)
- UnitedHealthcare Group Medicare Advantage (HMO)
- UnitedHealthcare Group Medicare Advantage (PPO)
- UHC Dual Complete TN-Y001 (HMO-POS D-SNP)
- UHC Dual Complete TN-S001 (HMO-POS D-SNP)
- Amerivantage Balance (HMO)
- Amerivantage Classic (HMO)
- Amerivantage Classic Plus (HMO)
- Amerivantage Comfort (HMO I-SNP)
- Amerivantage Dual Coordination (HMO D-SNP)
- Amerivantage Dual Premier (HMO D-SNP)
- Amerivantage Full Dual Coordination (HMO D-SNP)
- Amerivantage Plus (HMO)

Resources and Educational Tools
Educate your clients about Advanced Primary Care and their healthcare options with our library of resources, educational materials and digital tools.

Digital Broker Toolkit
These dynamic digital resources will help you educate your clients on Carelon Health's value and services. Viewable on your laptop, mobile device or tablet, you can grow your business faster with convenient access from anywhere!

Educational Library
Our new broker educational modules make it more convenient and accessible to learn about Carelon Health's primary care value and services. Now you can easily view informative clips narrated in a brief, but comprehensive way. All with the goal to provide you with the knowledge you seek to help support and advise your clients.

Tennessee Capabilities Brochure
Learn more about Carelon Health’s facilities and capabilities in Tennessee by downloading our brochure.


Book a tour
We encourage you to take a tour to learn more about our facilities, meet our staff and explore what it means to deliver patient-centered care.
Click below to get connected with our Community Relations team to schedule a tour today.
Advanced Primary Care for patients in Tennessee
We provide care wherever it’s needed — at care centers, patients’ homes, mobile health clinics, hospitals, skilled nursing facilities, and through telehealth.
Our multidisciplinary care teams go beyond treating physical symptoms to understand and address a patient’s emotional health, nutritional needs, financial concerns, and family relationships. That’s whole-person care, and it comes with a comprehensive and personalized care plan.
Clients will benefit from:
- Advanced Primary Care.
- Behavioral health assessments.
- Health education.
- Healthy Journey annual health assessments.
- Healthy Start™ assessment.
- In-house case management.
- Medication consultation and review.
- Nationally recognized disease management.
- Preventive care.
- Same-day and walk-in appointments at a care center.


Care centers in Tennessee
Visit a care center to meet the care team, ask questions, and experience the Carelon Health difference.

Providers in Tennessee
Search our network of ~14K providers for a primary care doctor or specialist that’s just right for your client.

Broker relations
Travis Fulton
General Manager
Travis.Fulton@carelon.com
940-245-3603
Contact Travis whenever you have questions, need help with marketing materials, or want to schedule a care center tour or meet and greet for yourself or a client.
1 Internal data, includes Risk Adjustment Factor, 2022.
2 2023 Carelon Health Net Promoter Score patient survey conducted by Service Management Group.
Register with us
Gain access to all the tools you need to offer your clients the kind of comprehensive and industry-leading Advanced Primary Care that makes them happier, healthier, and loyal.