Whole-person, value-based Advanced Primary Care
Whether patients want to maintain their health or improve a serious, complex, or chronic condition, our multidisciplinary team of providers helps them become the healthiest they can be.
We treat the whole person — body, mind, and spirit. Whether it’s our Advanced Primary Care or Palliative Care, we address a patient’s physical, emotional, social, and nutritional needs; financial circumstances; and family relationships.
By listening and learning about each patient's unique needs, we focus on long-term transformative care rather than brief episodic care. This approach allows us to close gaps and ensure the right care at the right time and at the right cost.
Whether patients want to maintain their health or improve a serious, complex, or chronic condition, our multidisciplinary team of providers helps them become the healthiest they can be.
Carelon Health is one of the nation’s largest providers of nonhospice, home-based Palliative Care. We connect and coordinate with health plans and medical care teams to deliver whole-person care to patients with a serious illness or a high-risk, high-cost chronic condition. Our approach enhances patient and provider satisfaction while managing and reducing medical costs.
“Every doctor I’ve seen is very caring. It was a big change. They want to keep checking on you and keep you healthy. Before Carelon Health I was going downhill, and I know there’re a lot of people out there having the same kinds of problems. Hopefully they’ll come here because they’ll get help. Carelon Health is healthcare the way it should be.”
—Mary, Advanced Primary Care patient
“I’ve been with Carelon Health for about nine years. They monitor my diabetes. They respond to my calls over a medical issue and take care of it instantaneously. I’m not afraid to go to the doctor anymore. It’s just a really satisfying place to be.”
—Steven, Advanced Primary Care patient
“My quality of life was poor. I couldn't function. I was homebound and mostly bedridden. Finding CareMore was life-changing because they really listened to what was going on with me. They helped me find the diagnosis and the means to help me improve my life and get back on my feet.”
—Katherine, Advanced Primary Care patient
“My nurse practitioner made a tremendous difference in my life and in the quality of my life. That means a lot. I’m not treated like a number; I’m treated like a person. When I’m in need, I believe Carelon Health will always be there for me.”
—Jackie, Advanced Primary Care patient
“Carelon Health was a life-changing experience for me, for the good. There’re no guarantees if I don't take care of myself, but I'm back to recovery. Every day's a better day.”
—Frank, Advanced Primary Care patient
“After my cancer diagnosis…the discomforts, the pain, my whole thought process, my memory…it's hard to describe. My nurse practitioner told me to call at any time no matter what it is — no matter how small or how big. And I can only imagine what it would've been like not to have had these guys.”
—Ron, Palliative Care patient
"It is so helpful to be able to call when I need something or have a question. My fear factor drops way down. Your care has kept me out of the hospital. "
—Trudy, Palliative Care patient
“If a patient has access to a smartphone, tablet, or computer, virtual care is something that allows us to be more available to them. A lot of patients have really embraced it.”
—Liz, Palliative Care nurse
“My nurse practitioner was terrific. She did everything and probably kept me out of the hospital a few times. It just changed everything. I felt better. I knew they’d be there. They gave me a magnet [with a 24/7 support number] to put on my refrigerator and said to call anytime, seven days a week, around the clock. “
—Margaret, Palliative Care patient
“My mom was able to stay at home and out of the hospital during her last few weeks, which were our family’s wishes. Mom was even able to dance at her grandson’s wedding! She really moved her feet — she didn’t just shuffle. That’s how we’ll remember her.”
—Kathy, caregiver and daughter of a Palliative Care patient
“They bring forth not only the additional medical care that might be needed but also the emotional support. That was really important to me to know that he had that other anchor.”
—Terri, caregiver and friend of a Palliative Care patient
“My job is to advocate for my patient, regardless of what the doctors think. If my patient does or doesn’t want to do something, my job is to help them get to that point.”
— Emilee, Palliative Care nurse
“It is wonderful to have home visits. It has relieved a lot of anxiety to know we can call whenever we need you.”
— Bob
“Our nurse practitioner is thorough and understands my husband’s needs. She is quick to see even the slightest changes — even those I might miss being with him daily. Carelon Health has been a blessing to us.”
— Susan, wife and caregiver
“I think the teamwork at Carelon Health is amazing. Everybody works together to provide the absolute best care that we can for our patients and their families.”
— Samantha, Palliative Care registered nurse