On January 1, 2024, CareMore Health and Aspire Health will become Carelon Health.
The name is the only thing that’s changing. There isn’t anything you need to do. Patients will still receive the same personalized care and service, from the same people, in the same places as they do now.
We treat the whole person — body, mind, and spirit. Whether it’s our Advanced Primary Care or Palliative Care, we address a patient’s physical, emotional, social, and nutritional needs as well as their financial circumstances and family relationships.
By listening and learning about the unique needs of each patient, we focus on long-term transformative care, rather than brief episodic care. This approach allows us to close gaps and ensure right care at the right time, and at the right cost.
Whether patients want to maintain their health or improve a serious, complex, or chronic condition, our multidisciplinary team of providers helps older adults become the healthiest they can be with:
Prevention programs
Early intervention
Disease management programs
Care coordination
Our team-based model of care and experience in managing risk make us the right partner for value-based and accountable care payment models. And it all results in healthier and happier patients who gave us a world-class net promoter score of 96.*
Everyone can agree that accessing care should be simple. By providing complete and connected whole-person health in our care centers, mobile clinics, care facilities, patients’ homes, and through telehealth, we remove barriers and simplify the healthcare experience.
Located in nine states, our 38 neighborhood care centers offer same-day and walk-in appointments for most primary care services, wellness coaching, and education as well as care for complex, chronic health conditions.
17% fewer
readmissions compared to Medicare
16% fewer
hospital bed days compared to Medicare
96
net promoter score
20% fewer
inpatient admissions compared to Medicare
38% fewer
admissions for chronic heart failure, chronic obstructive pulmonary disease (COPD), and end-stage renal disease (ESRD) patients
Carelon Health is one of the nation’s largest providers of nonhospice, community-based Palliative Care. We connect and coordinate with health plans and medical care teams to deliver whole-person care to patients with a serious illness or a high-risk, high-cost chronic condition. Our approach enhances patient and provider satisfaction while also managing and reducing medical costs.
With an empathetic and people-first care model, our specialized clinical teams empower patients, their loved ones, and their caregivers to become partners in care. Everyone benefits from:
Symptom management.
Stress relief.
Care collaboration and planning with the patient’s medical team.
Information about the disease, its progression, and treatment options.
The prevention of complications that result in emergency room visits or hospitalization.
The patient being medically stable and safe at home.
Our people, processes, and positive return on investment make us the right choice for diverse populations including Medicare, Medicaid, special needs plans, and commercial.
100K+
patients cared for since 2013
24/7 clinician
phone support
44
states
27 health plans
and counting
“Every doctor I’ve seen is very caring. It was a big change. They want to keep checking on you and keep you healthy. Before CareMore I was going downhill, and I know there’re a lot of people out there having the same kinds of problems. Hopefully they’ll come here because they’ll get help. CareMore is healthcare the way it should be.”
—Mary, Advanced Primary Care patient
“I’ve been with CareMore for about nine years. They monitor my diabetes. They respond to my calls over a medical issue and take care of it instantaneously. I’m not afraid to go to the doctor anymore. It’s just a really satisfying place to be.”
—Steven, Advanced Primary Care patient
“My quality of life was poor. I couldn't function. I was homebound and mostly bedridden. Finding CareMore was life changing because they really listened to what was going on with me. They helped find the diagnosis and the means to help me improve my life and get back on my feet.”
—Katherine, Advanced Primary Care patient
“My nurse practitioner made a tremendous difference in my life and in the quality of my life. That means a lot. I’m not treated like a number; I’m treated like a person. When I’m in need, I believe CareMore will always be there for me.”
—Jackie, Advanced Primary Care patient
“After my cancer diagnosis…the discomforts, the pain, my whole thought process, my memory…it's hard to describe. My nurse practitioner told me to call at any time no matter what it is — no matter how small or how big. And I can only imagine what it would've been like not to have had these guys.”
—Ron, Palliative Care patient
It is so helpful to be able to call when I need something or have a question. My fear factor drops way down. Your care has kept me out of the hospital.
—Trudy, Palliative Care patient
“CareMore was a life-changing experience for me, for the good. There’re no guarantees if I don't take care of myself, but I'm back to recovery. Every day's a better day.”
—Frank, Advanced Primary Care patient
“My nurse practitioner was terrific. She did everything and probably kept me out of the hospital a few times. It just changed everything. I felt better. I knew they’d be there. They gave me a magnet to put on my refrigerator and said to call anytime, seven days a week, around the clock.
—Margaret, Palliative Care patient
* 2023 CareMore Health Net Promoter Score patient survey conducted by Service Management Group.
