Palliative Care

 

On January 1, 2024, Aspire Health and CareMore Health will become Carelon Health.
There isn’t anything you need to do. The name is the only thing that’s changing. You'll still receive the same personalized care and service, from the same people, in the same places as you do now.

Living with a serious illness, advanced-stage illness, or chronic condition can be a challenge for a patient and their loved ones. Everyday living can include unpredictable symptoms, discomfort, complicated medical decisions, and concerns about the future.

We’re here for you — there’s no reason to go it alone. Palliative Care provides support and attention between doctor’s appointments to address physical, emotional, nutritional, spiritual, and social needs. It can be initiated soon after a person is diagnosed or at any stage of illness.

Experienced and compassionate care is at the ready

Every moment of every day matters. Making those moments as comfortable as possible is at the heart of our Palliative Care.

Our care team of specialists, who are either board certified or palliative medicine certified, is dedicated to patient needs. It can include a: 

  • Physician
  • Advanced practice provider
  • Registered nurse
  • Social worker

Care can be provided in a patient’s home or through telehealth with a phone or video call.

The right care in the moments that matter

Needs are always changing — what a patient needs today and what they need tomorrow may be different.

We start by listening to the patient, their loved ones, and their caregivers to learn about the illness, symptoms, challenges, and goals. With this information we develop a care plan that allows everyone to know what to expect, and focus on what’s most important.

Every care plan is personalized and includes:

  • Symptom and disease management.
  • Visit summaries and collaboration with the patient’s doctors.
  • Communication with loved ones and other caregivers.
  • Advance care planning.
  • Coordination of in-home care and support services.
  • 24/7 support.

Proactive planning and integrated services help to avoid surprises and trips to the emergency room or hospital.

Care you can trust

Our Palliative Care is one of the nation's largest nonhospice programs. It’s staffed with board-certified and palliative-medicine-certified care providers and offers both in-home and telehealth services.

We’re here to support a patient’s needs while creating meaningful relationships that make everyone feel better. 

What people have to say about Palliative Care

Frequently asked questions

Palliative Care is specialized medical care that addresses the physical, emotional, nutritional, spiritual, and social needs of a patient, and their loved ones, living with a serious illness or chronic condition.

 

Palliative Care is not end-of-life care. It's care that is provided in addition to treatment that is intended to improve or cure a person’s serious illness.


Hospice care is a service for people with serious illnesses who choose not to receive (or continue) treatment to cure or control their illness. Hospice care focuses on the care, comfort, and quality of life of a person who is approaching the end of life.

Palliative Care is a resource for anyone living with a serious illness, such as congestive heart failure, chronic obstructive pulmonary disease (COPD), cancer, dementia, or Parkinson’s disease.


Palliative Care can be helpful at any stage of illness and can be initiated soon after a person is diagnosed. A person’s needs and safety should be top priorities when considering Palliative Care.

At Carelon Health, Palliative Care includes a specialized care team that provides:

  • Symptom and disease management.

  • Visit summaries and collaboration with the patient’s doctors.

  • Communication with loved ones and other caregivers.

  • Advance care planning.

  • Coordination of in-home care and support services. 

  • 24/7 support.

Yes, patients typically need a referral from their primary care doctor, specialist, or health plan to receive our Palliative Care services. If you have difficulty getting a referral or are unsure how to get one, please call our toll-free number: 844-232-0500.

Yes. You may know us as Aspire or CareMore. We are the same people, in the same places, providing the same care services we always have. Beginning January 1, 2024, we’ll be using our new name, Carelon Health.

Your primary care doctor, specialist, or health plan may have referred you to our Palliative Care services. We contact you to explain our services, answer any questions you may have, and talk about how Palliative Care can provide an extra layer of support for your physical, emotional, social, and spiritual needs.


If you’ve been referred to us and would like more information, please call our toll-free number: 844-232-0500.

Healthcare is personal — so are we.
Experience the difference.